Applications Technician

Position Summary

We are seeking an Applications Technician who will be responsible for a broad range of duties within the organization from new product development, implementation and customer support. Our family-owned company has over 100 years of history and quality USA-made manufacturing. We're looking for talented individuals to contribute to our growth and maximize your potential! 

Monday-Friday | 8:00am-5:00pm

Committed to our workforce, H.E. Williams, Inc. offers an excellent benefit package for all full-time employees including: 

• Team Incentive Program
• Health insurance – $10/week individual, $20/week family
• Dental insurance
• Vision insurance
• Life insurance at no cost
• 401(k) match up to 4%
• Paid time off
• 10 paid holidays

This job description in no way states or implies that these are the only activities to be performed by the employee occupying this position. Accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The employee will be required to follow any other job-related instructions and to perform any other job responsibility required by his or her supervisor. 

Position Responsibilities

• Answer technical questions from customers, agencies & internal departments
• Recommend specific products & options to suit application
• Compute detailed light calculations for a given application to project field performance
• Read & analyze construction blue prints
• Provide detailed job layouts with fixtures, circuitry, power supplies & mounting data
• Consult on the development of product configuration software tools
• Educate & train internal staff on solutions as a result of field problems
• Work with Quality Control to eliminate field service issues
• Participate in agent training by covering applications support services
• Evaluate lab-generated photometry reports & create IES files
• Be able to submit DLC applications to qualify new & existing product
• Interpret national, state & municipal energy codes throughout the organization
• Attend IES events to stay current with new & revised standards

Position Requirements

• Bachelor's Degree in Engineering or Equivalent Technical Field & Design Emphasis
• Knowledge of Electrical & Mechanical Components Assembly
• Experience with Lumen-Micro & AGI software

Desirable Qualifications

• Exceptional communication & written skills
• Construction background with Working Knowledge or Electrical Wiring
• 5 Years in Lighting Industry, 2 years in Field Service or Applications Engineering

Health & Safety Factors

• Positions that require performance of some assigned and required out of office job duties are designated as safety sensitive.
• Job duties are primarily sedentary in nature, but may require physical ability to stand, walk, and perform repetitive motions for extended periods of time in a fast-paced work environment.
• Must be capable of performing to the criteria presented in the position’s Job Analysis, including requirements for lifting, pushing, pulling, and carrying materials that vary in weight. Some tasks may require assistance of other persons and/or mechanical devices.
• Must comply with all policies, regulations, and standard operating procedures, including proper use and care of Personal Protective Equipment, maintaining the work area and equipment, and demonstrating a proactive mindset for identifying and addressing safety concerns to ensure a safe working environment.
• H.E. Williams, Inc. maintains a Drug and Alcohol Free workplace.

We offer an excellent benefit package including Health, Dental, Vision, Life Insurance, 401K and a Team Incentive Plan.