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National Accounts Project Sales Support

Position Summary

Join our team as our National Accounts Project Sales Support! In this role, you will provide a positive point of contact to our customers before, during, and after the sale.  The NAPSS interacts with NA customers, NA distributors, and frequently, lighting agents to provide up-to-the-minute information about products and services and manage the flow of orders.  You will also work with scheduling, purchasing, and shipping to facilitate a smooth flow of products to the end user. Our family-owned company has over 100 years of history and quality USA-made manufacturing. We're looking for talented individuals to contribute to our growth and maximize your potential!

Monday-Friday | 8:00am-5:00pm

Committed to our workforce, H.E. Williams, Inc. offers an excellent benefit package for all full-time employees including:

  • Team Incentive Program
  • Health insurance – $10/week individual, $20/week family
  • Dental insurance
  • Vision insurance
  • Life insurance at no cost
  • 401(k) match up to 4%
  • Paid time off
  • 10 paid holidays

This job description in no way states or implies that these are the only activities to be performed by the employee occupying this position. Accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The employee will be required to follow any other job-related instructions and to perform any other job responsibility required by his or her supervisor.

Position Responsibilities
  • Process purchase orders, job packets, credit adjustments and returns as needed to facilitate account management.
  • Resolves customer problems with positive responses to phone, fax, and email inquiries.
  • Answers technical questions about the product and processes.
  • Works with accounting and customers to resolve all credit related issues.
  • Ability to meet deadlines and make good common-sense judgments in direct customer phone contact situations.
  • Must be a negotiator and be a constant H.E. Williams, Inc. salesperson to everyone.
Position Requirements
  • Experience working in the commercial lighting industry (rep agency, manufacturer, and distributor).
  • Ask detailed questions and provide proactive guidance to facilitate account success.
  • Self-motivated and willing to take direction.
  • Have demonstrated ability and proven background in excellent customer service.
  • Ambition to move into National Accounts Management and Sales.
Desirable Qualifications
  • Strong communication and interpersonal skills to enhance relationships with customers.
  • Able to work in a team environment.
  • Detail-oriented/Analytical/Problem Solver.
  • Proficient in Microsoft Office Suite.
  • College degree preferred.
Health & Safety Factors
  • Positions that require the performance of some assigned and required out-of-office job duties are designated as safety-sensitive.
  • Job duties are primarily sedentary in nature, but may require physical ability to stand, walk, and perform repetitive motions for extended periods of time in a fast-paced work environment.
  • Must be capable of performing to the criteria presented in the position’s Job Analysis, including requirements for lifting, pushing, pulling, and carrying materials that vary in weight. Some tasks may require assistance of other persons and/or mechanical devices.
  • Must comply with all policies, regulations, and standard operating procedures, including proper use and care of Personal Protective Equipment, maintaining the work area and equipment, and demonstrating a proactive mindset for identifying and addressing safety concerns to ensure a safe working environment.
  • H.E. Williams, Inc. maintains a Drug and Alcohol Free workplace.

We offer an excellent benefit package including Health, Dental, Vision, Life Insurance, 401K and a Team Incentive Plan.

Apply Now